The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration By Mary Scannell
English | 2010 | 240 Pages | ISBN: 0071742247 | PDF | 1,7 MB
Make workplace conflict resolution a game that EVERYBODY wins!
Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities).